Warranty & Services

What products are warranted?

Irish Beauty Merchants Ltd - Crystal Nails Ireland offers a guarantee as an extra benefit that does not affect consumer's statutory rights. The above products are guaranteed against mechanical and electrical defects for 6 months from the date of purchase. Don't forget to keep your receipt as proof of purchase. The followings are covered by a one-year warranty:

  • Nail Drills
  • Handpieces
  • UV Lamps, LED Lamps
  • Paraffin Wax Bath

Where to go for warranty service?

During the guarantee period, Crystal Nails Ireland will repair the product or replace parts free of charge, if it is returned together with your receipt as proof of purchase to 1A Leinster Street North, Phibsborough, Dublin 7, Co Dublin, Ireland


Always use the original packaging or a storage box to prevent additional damage and also obtain proof of posting.

In some cases, a warranty is not provided?

The following are specifically excluded from the terms and conditions of this guarantee:

  • Damage caused by misuse or improper handling of the product or use not in accordance with instructions.
  • Any modification made by the purchaser to the product or any repairs other than by an authorized agent
  • Damage suffered through overloading, improper use, negligence, or accident
  • Damage caused due to the use of the product on a voltage other than that stamped on the product

The guarantee is not transferable.