1. What delivery options do you offer?
2. How long does it take for my order to arrive?
3. How does Free Shipping work?
We offer FREE SHIPPING on all orders over €100+VAT! Merchandise total must reach €100 after all discounts and before taxes and shipping. Orders qualifying for FREE shipping promotions are shipped via DPD.
4. Do you ship internationally?
At this time we do not ship international orders. If you wish to order from a different country please contact the Crystal Nails distributor of your country, and place your order there. You can find a list of the distributors here: https://www.crystalnails.com/distributors
5. Which products are covered by warranty?
The following products are guaranteed against mechanical and electrical defects for 6 months from the date of purchase.
- Nail Drills
- UV Lamps, LED Lamps
- Paraffin Wax Bath
6. When does the warranty expire?
The products are guaranteed against mechanical and electrical defects for 6 months from the date of purchase.
7. What should I do with a faulty product?
During the warranty period,Crystal Nails Ireland will repair the product or replace parts free of charge if it is returned with your receipt as proof of purchase to the Central Warehouse of Crystal Nails Ireland, 1A Leinster Street North, Phibsborough, Dublin 7, Co. Dublin
8. What payment methods do you accept?
We accept the following payment methods:
- Credit Card payment over the phone
- Bank Transfer